Category: Dunkin Donuts

Slave labor in your cup

danwatch-logoThe British newspaper The Guardian published an article this week, “Nestlé admits slave labour risk on Brazil coffee plantations.”The subtitle sums it up: “Nestlé and Jacobs Douwe Egberts say beans from Brazilian plantations using slave labour may have ended up in their coffee.” The article is based on an extensive investigation by the Danish independent media and research center Danwatch.  Nestlé admitted it had obtained coffee from farms found to have poor labor conditions resembling slavery. Jacobs Douwe Egberts (JDE) conceded “it was possible” they did, too.

Labor practices are outside the wheelhouse of C&C coverage; you can read the entire Danwatch report here.  But I want to point out here that this is not the first time these companies have been caught buying coffee grown under illegal or unethical conditions. It’s why I advocate for not buying supermarket coffee from large corporations and why I am so skeptical of their “sustainability” claims.

The companies

Most people are familiar with the mega-giant transnational food and beverage company Nestlé. They own the coffee brands Nescafé, Nespresso, and Taster’s Choice, as well as other international brands.

The name Jacobs Douwe Egberts (JDE) is probably unfamiliar to most people outside of Europe, and the company has a rather convoluted pedigree. It was created in 2015 after a merger between Mondelez International (which had previously taken over most of the coffee brands of Kraft Foods) and European coffee giant D.E Master Blenders 1753 (which itself was spun off from the coffee business of Sara Lee Corp.). Coffee brands include Maxwell House, Gevalia, Kenco, Tassimo, and Senseo, plus many international brands.

The privately held JAB Holding Company owns the majority share in JDE.  It also has majority stakes in Peet’s Coffee and Tea, Caribou Coffee, Keurig Green Mountain, Einstein Noah, and (via Peet’s) Intelligentsia and Stumptown.

Nestlé and JDE together control approximately 18% of global coffee production, and over 40% of global retail market share.

Caught before

In 2007, a World Wildlife Fund report revealed that coffee illegally grown in Sumatra was being purchased by Nestlé and Kraft (most of Kraft’s coffee business is now controlled by Jacobs Douwe Egberts, see above) and other large coffee buyers. Land was being cleared in a national park to grow coffee, threatening habitat for endangered elephants, rhinos, and other wildlife.

At the time, Nestlé admitted the difficulty of determining the precise origin of their coffee. Nearly a year later, in an ABC News follow-up story, Nestlé made the cavalier comment “It might come – we have no way of  knowing – from illegal sources. Law enforcement is not our task.”

Indeed, the enormous amount of coffee purchased by Nestlé, JDE/Kraft, and Smucker’s (Folgers) follows a complex supply chain that would require effort and investment to ensure it does not originate under dubious conditions. It isn’t as if these companies can’t afford it. They make hundreds of millions (in Nestlé’s case, tens of billions) in profits annually.

You can read more about Nestlé’s various sustainability claims, and my take on them, from this page. As for JDE, the fact that the majority owner (JAB) is privately held will only reduce transparency regarding their supply chain, including that of many of their acquisitions. JAB is engaged in a quest to dominate the global coffee scene. I can’t see how this race, a competition with its main rival Nestlé, can advance the cause of coffee grown in a manner that is sustainable to farmers or the environment.

Epilogue regarding other buyers

Starbucks was also implicated in receiving illegally-grown Sumatran coffee in 2007. Prior to 2007, only about half of Starbucks’ coffee was sourced under their CAFÉ Practices guidelines, which identifies their suppliers and requires various criteria and transparency, verified by a third party. Now greater than 96% is sourced through this program. In the current Brazilian case, Starbucks told Danwatch that while they had done business with cooperatives and/or middlemen connected with the guilty farms, they knew each of their farm sources and did not obtain coffee from the farms in question.

McDonald’s and Dunkin Donuts were also mentioned in the Danwatch report because they use the Canadian distributor Mother Parkers, which in turn purchased coffee from a Brazilian firm that may have gotten coffee from one of the implicated farms. McDonald’s responded that their communication with suppliers indicated conditions described by Danwatch were not present in their supply chain. I’ll add that McDonald’s has been making considerable efforts in cleaning up their coffee supply chain. They have a goal of sourcing 100% of their coffee from verified sustainable sources by 2020, and are about a third of the way there. I’ll be writing a post about their progress in these efforts.

Dunkin Donuts response was more vague: “Dunkin Brands will continue to communicate and enforce our code of conduct standards throughout our coffee supply chain. Any material breach of this Code that does not have an immediate corrective action plan would result in termination of the supplier’s approval status.” They gave this same answer to multiple questions from Danwatch.

UPDATE: For in-depth perspective on slave labor in coffee, please see Michael Sheridan’s always deeply insightful posts:

Dunkin Donuts coffee: still not eco-friendly

[There is a 2021 update incorporated into this post]

In 2009, I refuted the false statement made by Dunkin Donuts on Twitter that their coffee was shade-grown, and provided background on their coffee purchases. Let’s see if anything has changed.

According to their 2010 Corporate Social Responsibility Report, Dunkin Donuts purchased nearly 50,000 metric tons of green coffee in 2010. The report states that DD purchased 11,745 tons of Fair Trade certified coffee in 2010; it primarily (only?) goes into their line of espresso drinks. This amounts to about 23% of their purchases, but as we have learned, FT certification has little in the way of substantial, quantifiable environmental standards. They are so generic that I don’t include FT certified coffee in my assessment of eco-certified purchases.

On their website, DD mentions that a good percentage of Fair Trade coffee is certified organic, but never say that any portion of the Fair Trade coffee they buy is organic. I hate this kind of deceptive fact-dropping.

The report provides another example of resume-padding. It explains that back in 2008, DD provided a $70,000 grant to Rainforest Alliance, which helped three producer groups gain RA certification. There is no mention that DD purchases this coffee or that they intend to, only that they “are exploring additional opportunities to work with the Rainforest Alliance.” Let’s put the Fair Trade purchases and Rainforest Alliance grant in perspective. Dunkin Donuts boasts that as of the end of 2010, their FT purchases have returned just under $1.9 million to producers, impacting 30,000 people — cumulatively, since 2004.

2017 – 2021

Dunkin Brands, like many other coffee and restaurant companies, has undergone management reshuffling and changes in ownership over the past decade. The most recent sustainability report was dated 2017-2018, and is no longer available on their website, perhaps because as of the end of 2020, Dunkin was acquired by Inspire Brands.

This report noted:

  • A goal of sourcing 100% Rainforest Alliance certified coffee for their (one single variety) Dark Roast by the end of 2018. This variety was introduced by Dunkin in 2014 as 30% Rainforest Alliance certified, and the report indicates that it was still only 30% certified. Given that Rainforest Alliances’s allowance for only 30% certified beans was highly criticized and appears to now not be permitted under RA’s new use-of-seal (and in fact, the seal no longer even uses the word “certified”), one wonders if Dunkin will bother sourcing any Rainforest Alliance associated coffee for this variety if they can’t promote it as such.
  • They announced a new goal of mapping their global coffee supply chain by the end of 2020. It’s never a good sign if a company doesn’t really know where their coffee comes from.
  • They noted having donated over $400,000 to Rainforest Alliance since 2010 (e.g., an average of $50,000 a year), and that they were now donating a percentage of the sales of each pound of Original Blend to World Coffee Research, and expected to donate $2 million to them through 2022 (e.g., an average of $400,000 a year). The WCR donation is the only goal the company commits to in their Sustainable Coffee Challenge profile.

Let’s put their financial contributions in perspective: their 2020 proxy statement shows that the 2019 salary of their CEO was $900,000 and his total compensation package was nearly $5.5 million! Total compensation of the top 6 executives for the year 2019 was over $13.2 million.

Nothing has changed, little effort has been made by Dunkin Donuts to source, sell, or meaningfully support sustainably-grown coffee. Furthermore, Inspire Brands is owned by the private equity firm Roark Capital, and therefore it’s likely we will not see much in the way of transparent metrics if we even see any sustainability reports in the future.

America, run from Dunkin.

No proof of shade coffee at Dunkin Donuts

Recently, Dunkin Donuts Tweeted that the majority of their coffee is shade grown. I’ve been unable to verify this. Dunkin Donuts does not claim to serve or sell shade or sustainably-grown coffee anywhere on their web site. Nor is there any mention of organic coffee.

The only sort of ethical sourcing claimed by Dunkin Donuts is that all espresso-based drinks at Dunkin Donuts stores are made from Fair Trade certified beans. These beverages make up less than 10% (around 5% in 2006) of total global sales. While there is a notion that Fair Trade coffee is often also shade grown, Fair Trade standards have no shade criteria, and their environmental criteria are generic and unquantifiable (see my entire post on this topic). Although much of Fair Trade coffee is also certified organic, that which is purchased by Dunkin Donuts is not (when I searched for the word “organic” on the Dunkin Donuts web site, I got no results at all).

It’s not certified shade or eco-friendly

A spokesperson at the Smithsonian Migratory Bird Center, which certifies Bird-Friendly coffee, told me that Dunkin Donuts approached them a number of years ago but opted not to offer Bird-Friendly certified coffee. Smithsonian reiterated that Dunkin Donuts does not have a contract with them. Rainforest Alliance, excellent at promoting their corporate partners, has no mention of Dunkin Donuts on their web site. The Dunkin packaging does not display the Rainforest Alliance seal that would indicate it contains RA-certified coffee.

Because there is no legal definition of the term “shade grown” coffee, many importers, roasters, and retailers market uncertified coffee as shade-grown to appeal to the eco-conscious consumer, although the consumer has no way of knowing if the claim is true.

Who supplies/roasts Dunkin Donuts coffee?

Brewed coffee in stores and foodservice outlets: Sara Lee. Since 1975, Dunkin Donuts has worked with Sara Lee to supply their franchisees with coffee. According to Sara Lee’s 2005 annual report, they still roasted “much of” Dunkin Donuts coffee. In 2007, Sara Lee partnered with Dunkin’ Donuts, in a multi-year deal, to be the exclusive provider of Dunkin’ Donuts coffee to foodservice outlets across the country.

Retail coffee: Procter & Gamble/Smucker. In 2007, Dunkin Donuts entered into an agreement with Procter & Gamble to roast and distribute Dunkin Donuts coffee in retail outlets. The following year, P&G split off its coffee business, which was taken over by the J. M. Smucker Company. This included the Dunkin Donuts deal, as well as the Folgers and Millstone coffee brands. To the best of my knowledge, Smucker continues to use P&G’s supply chain.

In a comparison of the coffee industry’s largest companies, these roasters received failing grades from Responsible Shopper; you can view their corporate profiles for yourself (Sara Lee, P&G). In 2003, Oxfam America evaluated coffee’s “big four” regarding their efforts to assist struggling coffee farmers; Sara Lee “performed abysmally” while P&G scored 49 out of 100 points. Sara Lee also scored lowest among all food product companies, 13 out of 100, on ClimateCounts.org’s Climate Scorecard.

Where Dunkin Donuts coffee comes from

Dunkin Donuts does not publicly divulge where they source their coffee. The general consensus in the industry, plus information I’ve gleaned, is that their (non-espresso, at least) coffee is mainly sourced from Brazil, Guatemala, and probably Colombia.

Brazil is the world’s largest producers of low-grade arabica coffee, much destined for supermarket blends. Because of its climate, topography, and soil, most of Brazil’s coffee is grown in sun monocultures, mechanically harvested, with high inputs of chemicals, making it difficult to certify as organic or Bird-Friendly (there are no Bird-Friendly certified farms in the country). Although there is a movement towards some producers supplying specialty coffee, the main push in Brazil’s coffee agribusiness is towards increasing technification, due to the lack of land in which to expand to increase production [1].

[Update: Thanks to reader Lesa Gardner for pointing out a 2012 item on Dunkin’s own blog about an employee visit to a Brazilian coffee farm they source from: a vast, full sun plantation, with photo.]

In Colombia, technification of coffee was encouraged beginning in the 1970s by the national coffee growers federation. As of the mid-1990s, about 68% of Colombia’s coffee growing areas were technified (sun) coffee, representing 86% of total production.

Sourcing from Guatemala is perhaps the “best” justification for claiming shade-grown status, as most of Guatemala’s coffee is shade grown. However, a 2001 news article indicated that Dunkin Donuts sourced from the El Pajal/Santa Rosa area. That’s in Alta Verapaz department and considered part of the CobÁ¡n region, which has the lowest altitude, highest rainfall, and highest humidity of any of Guatemala’s eight coffee areas. Coffee grown in wet, cloudy areas like this are rarely grown in the shade. Indeed, a number of biodiversity studies comparing sun coffee and shade coffee used this region because of the presence of large sun coffee plantations and heavily managed shade monocultures [2].

Dunkin Donuts environmental standards

The environment page of the corporate responsibility section of their web site is brief. It notes that in 2008 Dunkin Brands “began to assess the impact of our business on the environment.” They have created an energy efficiency pamphlet for franchisees. There are 8,800 Dunkin Donuts stores in the world; last year they opened one LEED-certified store. It serves coffee in paper cups, whereas most of the company’s 2.7 million cups of coffee served per day are made of polystyrene (“Styrofoam”), which sit in landfills for over 500 years. These cups represent 4% of the total number of polystyrene cups discarded in the U.S. each year.

I’ve tweeted Dunkin Donuts regarding that original statement on Twitter, and I’ve also directly e-mailed the company. So far, I’ve not received a reply. I’ll continue to try to clarify the claim that they use shade coffee. But all the evidence I’ve uncovered so far indicates that they do not use organic or shade-grown coffee, and that Dunkin Donuts has so far not been the kind of environmentally-friendly company I would ever choose to support.

When it comes to supporting the environment, Americans should run from Dunkin.

A final unsavory note: In 2006, Dunkin Donuts was purchased by a consortium of private equity companies: Bain Capital, The Carlyle Group (heavily politically connected and formerly all mixed up in the defense industry), and Thomas H. Lee Partners. Since that time, the company has been suing their franchisees at a brisk pace. An attorney who represents franchise owners said, ”Dunkin has decided that there’s a smarter, more efficient way to increase revenues and that is to find and target franchisees that are vulnerable.” A big chunk of the debt used to finance the purchase of Dunkin Donuts comes due in 2011, and the company is thought to be behind on financial targets needed to extend the debt repayment. If they are feeling a pinch, paying more for sustainably-grown or certified coffee is probably not on their agenda.

[1] Brazilian Agricultural Research Corp. (EMBRAPA) report, 2006 (PDF); Manoel Correa do Lago, Brazilian exporter and economist, pers. comm.

[2] Greenberg, R. and J. Salgado-Ortiz. 1994. Interspecific aggression by Yellow Warblers in a sun coffee plantation. Condor 98:640-642 and Greenberg, R., P. Bichier, A. Cruz-Angon, and R. Reitsma. 1996. Bird populations in shade and sun coffee plantations in central Guatemala. Conservation Biology 11: 448-459.

Dunkin cup photo by the Consumerist, under a Creative Commons License.

P&G to provide Dunkin' Donuts coffee

Big corporate coffee monger Procter & Gamble has partnered with Dunkin’ Donuts to offer a Dunkin’ Donuts branded coffee for sale at retail outlets including Wal-Mart, Costco, CVS, and Kroger. Although some articles say that P&G will "produce" the coffee, and others note that P&G will "distribute" the coffee, it sounds like P&G will roast the coffee to DD specifications. It will not, therefore, be exactly the same coffee sold at Dunkin’ Donuts outlets. Regardless, neither Dunkin’ Donuts nor P&G will reveal where they source their coffee, if it is sustainably grown, or whether they pay farmers anything near a living wage. (Hint: who knows, no, and no.)

Recall that I mentioned this deal when I wrote about the purchase of Dunkin’ Donuts by a private equity firm. These entities are concerned with one thing: making profits, a situation not conducive to sustainable coffee growing. Nor is P&G concerned with offering good-tasting quality coffee. For more on why this is completely bad news for sustainable coffee, you can take a look at my recent post on the connection between quality, price, and sustainability.
 

The odd bedfellows of Dunkin’ Donuts

Dunkin’ Donuts is a coffee and donut chain that originated in the northeastern U.S. which now has 7,000 stores worldwide. The company reports that it serves 1 billion cups of coffee annually.

Last year, Dunkin’ Donuts announced an aggressive expansion campaign, in which it aims to triple the number of stores in the U.S by 2020.  In January, it added Asia to expansion agenda. Just last week, the company revealed it has entered into a distribution deal with Procter & Gamble to put Dunkin’ Donuts coffee on retail shelves.

All this market saturation comes about a year after the Dunkin’ Brands group (which also includes Baskin-Robbins ice cream stores and Togo’s deli) was purchased by three private equity firms.  Bain Capital was founded by Republican presidential candidate Mitt Romney, who left the firm in 2001. The Carlyle Group owns controlling interests in many military contractors. Headquartered in Washington, DC, so many politicians have been associated with Carlyle, including both Presidents Bush, that it has been called the “Ex-Presidents Club.”  Former G.H.W. Bush Secretary of State James Baker is one of the founders. Thomas H. Lee Partners is known for its recent purchase of Clear Channel Communications, and is now pursuing buyouts in China.

Even prior to the change in ownership, coffee accounted for over 60% of Dunkin’ Donuts $4.4 billion annual revenue, accomplished in part by one of the highest mark-ups in the industry, about 95%, according to an article in New York Magazine. Even as they contemplate world domination, there is grumbling that the quality of their coffee may be in decline or at least inconsistent.

Is it sustainable? Their espresso drinks are made from Fair Trade beans, but there is little information available on origin, other than they use 100% arabica beans from Central and South America.  However, this photo of a sun coffee farm comes from their “From Tree to Cup” slide show.

Let’s see, the idea of supporting the military-industrial complex, investments in China, and sun coffee for a so-so cup…. no thanks.  That just leaves a bad taste in my mouth.

(Update: see also “A hot serving of empty promises” regarding the brands’ sustainability initiatives.)

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